What To Bring
a driver's license or other current photo identification
a social security card if the social security number is not on the driver's license
current insurance card
social security number & date of birth of the policy holder of all insurance plans
Returning patients will need to provide current insurance information and we will verify/compare information and photo from the preceding visit(s).
In an effort to be diligent in protecting our patients, the Woman's Clinic considers the documentation required as you check in to be our best defense in the prevention of patient identity theft. We thank you in advance for understanding this and being prepared to provide us with the information.
What To Expect
Arrive fifteen minutes early
Sign in and have a seat
Front desk will call you to gather your information
Your photo will be taken to protect your medical security
You will be asked to turn in or fill out an intake form
Your copay will be collected
A nurse will then call you back to collect your medical information
You will see your provider
Any lab work or ultrasounds will be performed
Drop off any paperwork provided to you at our check-out desk
Make a return appointment if necessary
In our attempt to provide the highest quality services for our patients, the Woman's Clinic will file an insurance claim with most insurance providers. TennCare is not accepted by the Woman’s Clinic, P.A.
If your insurance requires a copay for a visit, you will be expected to pay as you register at the front desk for your appointment. Our patients are required to assign the insurance company payments directly to the Woman's Clinic for services rendered. If a problem were to arise with a claim, our staff will make every reasonable effort to resolve issues or misunderstandings. However, please remember that the contract for payment is between you and the insurance carrier and our staff is not responsible for settling disputes for non-paid services. The patient account's responsible party is liable for charges not covered or denied by the insurance carrier. If our patient is not willing to assign the insurance benefits, the services provided will be rendered as self-pay and payment is to be made at the time of service. All self-pay patients are required to bring a minimum amount with them at the time of the appointment. The appointment representative will instruct the patient of the amount that will be required of them at the time of registration. All patient accounts are due and payable in full at the time of services unless suitable arrangements have otherwise been made with our credit department. Accounts with payment arrangements will receive a statement for the balance and payment is required each 30 days on the account to avoid collection activity.
Past due accounts will receive a series of phone messages and/or letters. If payment is not received in a timely manner, the account will be reviewed for placement with outside collections and subject to fees incurred by the collection process. Remember, communication is the critical factor in maintaining a healthy financial relationship with our facility. We are more than willing to work with our patients toward reaching a mutually agreeable account resolution.
We realize your time is valuable and so is the time of our providers. Patients who consistently schedule appointments then do not come in or call to cancel/reschedule will be charged a $25.00 "no show fee" after two occurrences. Rescheduling these appointments for other patients who are wanting to come in earlier allows the Woman’s Clinic to keep “full” or “complete” schedules for our providers.
Our integrated electronic health record software (EHR), practice management and interoperability solution improves care, reduces errors and simplifies business processes. With information at physicians’ fingertips, time spent with patients is more productive.